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FAQs

September 29th, 2010 · 1 Comment

Can I send you  files?

Yes . You can send files to at files@theimagefactory.com. If you don’t have time to go through the site we are always happy to work with you in whatever way suits you the best. Please put a phone number along with the size and type of per. If your not sure we can discuss it with you

What Types of files will you accept?

We can take all Office file types to PDFs and most of the major software native files. To assure pixel to pixel accuracy the best  file top is PDF. We also accept many PowerPoint files too.

I never designed a poster before and I have no budget, can you help?

Sure. No one wants to work for free, but as long as you are having the poster printed here, we can assist you by providing you with templates with your schools logos on them and help you with place text and images you have from other programs.

I have a big file, I can’t email it to you, and I don’t have time to go through the e-commerce area. What do I do?

We built a file uploader just for you that you can reach by clicking here or when you are on or home page click on the button on the right hand side.

That will bring up this

Click on the browse button to find the files on your computer to upload and fill in the size and materal as shown below and then click upload. We will take care of the rest.

You have four Materials for research Posters, which one will suit my needs the best?

We have these four for a couple of situations that we find have been consistent with our customers through the years.

1. The Archival Matte and the Premium Luster Papers, are for people who are on a tight budget , don’t have to travel far and are willing to take the risks of shipping damage and other problems that might arise like tears and kinking ( when the poster folds over because it hits something. The kinks are permanent and are actually harder to deal with than tears. However, if you are careful you can will find they are a very good deal as we only use the best paper available for these posters.

2. The Super Smooth Vinyl Poster costs about 30% more than a paper poster. The differences are considerable. They are water proof and scuff proof. They are also tear proof and kink proof . That doesn’t mean they can’t be torn but it won’t happen unless someone is physically trying to tear it. Kinks can be worked out using in a few hours just buy putting a heavy object where the kink developed. You can also roll it real tight and they will work themselves out that way.

The surface is like paper. It’s a semi Gloss , paper smooth finish. It’s also a block-out material which means no light can shine through it. Because the surface is a semi gloss you won’t have problems with light reflections which can be distracting to someone who is trying to read type when they stop by your display.

Finally you can fold it and put it in a carry on on. We suggest folding it like a shirt where the creases are very light. That way when you unfold it it won’t take long for the poster to look like it just came off the printer. This can save you $50 if you are traveling which usually covers the difference between the less expensive kinds of posters we carry.

It is also  perfect for shipping. Somehow UPS has mangled more paper posters over the years than they ever should. This is really bad when it’s a  last minute poster. I have had students literally crying as I tried to find an all night Kinkos or talked them through the tears. The biggest problem though again is the kinks. Not so with the vinyl posters. We have never had a problem with any of the ones we shipped.

We are very enthusiastic about it because it makes our customers look good, keeps their work safe and gives us peace of mind too.

3. The Laminated posters have been around since we started large format in 1993. . It does provide more protection but it has to be rolled and put in a tube when transporting it. It’s fairly safe to ship. It is water proof and scuff proof. It is also more expensive than the Super Smooth Posters. They look very good. We put a matte laminate to avoid reflections. People are always pleased with them.

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1 response so far ↓

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